Omnichannel automation made easy

Wigzo is the only customer experience solution offering automation, personalization, analytics and adverts specialized for Ecommerce.

Build a Consistent Message Across Channels

When your customers receive the same experience and messaging on every marketing channel, your brand becomes familiar and the relationship is strengthened. Wigzo gives you the power to create unified – and personalized – campaigns for all your users.
Push notifications
Send personalized and media-rich push notifications to encourage app users to interact with your brand.

Email Personalization
Transmit targeted email marketing campaigns to engage users outside your app.

In-app Messaging
Deliver relevant and timely in-app notifications based on user identity and real-time behavior within your app.

Data Driven Consumer Segmentation for Hyper-Personal Connection 

With our predictive customer segmentation solution, group different users in accordance with their behavioural pattern,  &  cater to each segment with exclusive marketing strategies.
Build complex segmentation & targeting rules
Identify and target high-value customers. Create audience segments based on digital interaction, context, phase in the customer’s journey, third party data, and more.
Identify & personalize for anonymous users
97% of people on your site are anonymous. Wigzo allows you to identify their intent and preferences in real-time and amplify opportunities for conversion uplift and engagement.
Share audience segments between sites
Share different audience segments between multiple properties and target these people with consistent messages throughout their journey, regardless the platform: web, mobile web or mobile apps.
Compare audiences & get real-time sizing analyses
Gain valuable insights and analyze key metrics for your audience segments by applying filtering conditions for your audience segments and comparing them against one another.
Audience list exporting
Export a list of users who belong to a given audience segment to a CSV file. Use these lists to build off-site campaigns based on Wigzo segments.
Robust analytics & reports
Measure the true impact of personalization. Quantify revenue, Average Order Value, and other key metrics to understand performance per audience, channel, or device and zoom.

Trigger personalized messages on & email upon key events

Automatically trigger personalized emails and push notifications to reach customers at the most critical moments
Build rule-based triggers for engagement
Trigger push notifications or email based on real-time user behavior, like abandoning a shopping cart
Trigger behavioral emails
Deliver timely, relevant emails when your customers are most likely to engage. Close the conversion loop by automatically sending emails when visitors have stopped browsing or abandoned their carts.
Schedule personalized push notifications
Send timely, relevant notifications based on a user’s behavior & activity. Target with reminders, content or product recommendations, tailored offers, and more to drive users back into your mobile app.
Fully customizable trigger events
Define custom triggers based on any event including those that occur onsite, in a mobile app, and via data integrated from a POS system, loyalty platform, CRM and more.
Previewing & simulating triggered messages
Easily preview push notifications and email messages. Even run a live simulation to test and experience the triggers first-hand and view the full message and workflow.
Continuous testing
Test and optimize any element within your triggered message, from email subject lines, structure and recommendation strategies to the functionality of your push notifications, design, and calls-to-action.

Let the Power of AI Optimize your Product Recommendations

Improve your current recommendations with a hybrid machine learning approach. Take the guesswork out and you can define the explicit merchandizing rules you set up.
Product Recommendations
Wigzo’s machine-learning engine helps you engage users with AI. You get to define what rules exist and when these rules are triggered. Therefore, making sure that users are always presented with personalized products across every channel.
Recommendations in Emails
Emails come with higher chance of conversion and also are a successful way to bring back past and abandoning clients. Our personalized recommendation system makes email content relevant, enticing and clickable.
In-app Recommendations
You are bound to create memorable experiences by sending relevant recommendations in real-time at opportune moments. Using in-the-moment recommendations you are ensuring app usage and reducing app abandonment by prompting contextual recommendations each time a customer uses your platform.

Gain real-time insights on your engagement strategies

 Analyze your investments in retention marketing to see how you can build experiences that truly engage your users.
Design funnels to eliminate bottlenecks

Gain real-time insights on your engagement strategies

Leverage the channels that work best for your business

True End-To-End Personalization

One platform to personalize all aspects of your customers’ journey

Book your personalized product demo today!

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