Boost Your E-commerce Conversion Rate with RCS Business Messaging

Introduction

RCS or Rich Media Business Messaging is a recently developed service that offers customers an enhanced messaging experience by adding multimedia content. This includes interactive features such as location-based services and touch screen capabilities – making the whole process easier for both consumer and retailer.

Objective

Take a look at how Wigzo has helped e-commerce brands achieve their goals and improve revenue with RCS Business Messaging.

Challenges Faced By E-commerce Brands

• – Weak customer engagement and relationship nurturing
• – Lack of personalization
• – Content delivery challenges at scale
• – Lower open and click-rate for other digital mediums
• – Regular order updates for better CX
• – Communication is limited by internet connectivity