Boost Sales with conversational commerce on WhatsApp
Boost Sales with conversational commerce on WhatsApp With 2 billion active WhatsApp users, it’s clear that customers prefer conversational engagement methods. This popularity highlights how
Golden Scent is a popular e-commerce brand in Dubai and Saudi. Consumers love them for a variety of scents and great deals. Golden Scent’s online store has an exclusive and large inventory of perfumes and aromas for everyone.
The greatest challenge for Golden Scent was high cart-abandonment rate and retaining new customers.
Retargeting campaigns were ineffective in recovering lost sales and growing sales became tougher for the brand.
SALES VIA ABANDONED CART RECOVERIES
CTR VIA PUSH NOTIFICATIONS
INCREASE IN ENGAGEMENTS